Find out exactly how the information you provide on Betways is stored, how it is used, and how it is kept secure — all explained clearly in Bengali.
Through both technology and policy, Betways ensures the highest level of protection for your data.
Everything from your registration to every transaction is protected by SSL 256-bit encryption. Your data cannot be intercepted or read by anyone in transit.
Your personal data is stored on encrypted servers, accessible only to authorized staff, with regular security audits conducted.
Betways will never sell your data. None of your information is shared with advertisers or data brokers — that is our core commitment.
You can request to view, correct, or delete your data at any time — just contact support.
Betways only collects the minimum data necessary to provide its services. No unnecessary information is requested.
Betways operates in accordance with GDPR principles and the data protection guidelines set by international gaming authorities.
Betways collects your data at various stages — during registration, during payments, and while you use the platform. The categories are outlined below.
| Data Type | When It Is Collected | Why It Is Needed |
|---|---|---|
| Name, Date of Birth | At Registration | Identity Verification, Age Confirmation |
| Phone Number, Email | At Registration | Communication & Security OTP |
| NID / Passport Copy | During KYC Verification | Legal Obligations, Withdrawal |
| Payment Information (bKash number, etc.) | At the Time of Deposit / Withdrawal | Transaction Processing |
| IP Address, Device Information | Automatic at Login | Security & Fraud Prevention |
| Betting & Game History | Automatically During Use | Responsible Gaming Monitoring |
Collected data is used only for defined purposes — Betways does not use any information for unrelated activities.
Betways never sells or transfers your data to third parties for marketing or advertising purposes.
Betways uses multiple layers of technical security measures to protect your data. No single measure is foolproof — which is why a multi-layered approach is used to ensure maximum protection.
Keep in mind, though — some precautions on your end go a long way. Use a strong password, avoid logging in on public Wi-Fi, and keep 2FA enabled.
Cookies and similar technologies are used on the Betways website and app. Cookies are small data files stored in your browser or on your device.
Betways gives you important rights over your personal data. These rights are aligned with international data protection standards.
If you would like to see what information we hold about you, simply contact support. You will receive a response within 7 business days.
If any of your information is incorrect, you can request a correction. Changes to your name or date of birth may require supporting documents.
You may request deletion of your data after your account is closed — however, certain data must be retained for a specified period due to legal obligations.
You can request that your data be used only for specific purposes. The support team will assess what is feasible.
You can request a download of your betting history and transaction data.
To opt out of promotional emails or notifications, update your preferences in account settings or contact support.
Betways does not retain your data for longer than necessary. However, certain data must be kept for a defined period due to legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information (Active) | For the Duration of the Account | Service Delivery |
| KYC Documents | 5 Years After Account Closure | International Legal Obligations |
| Transaction Records | 5 Years After Account Closure | Financial Regulatory Requirements |
| Betting History | While active + 2 years | Dispute Resolution, Responsible Gaming |
| Cookie Data | Until session ends or up to 1 year | Browser Preferences |
| Support Chat Logs | 12 Months | Quality Assurance |
Once the legally required retention period has ended, data is securely deleted or anonymized.
For any questions, requests, or complaints regarding this Privacy Policy, please contact the Betways support team.
If this Privacy Policy changes, you'll be notified by email or in-app notification. For major changes, at least 30 days' notice will be given.
Many people in Bangladesh have reservations about sharing personal information on online platforms — and that is completely understandable. Questions naturally arise about where your name, phone number, and NID details are going. Betways's Privacy Policy is written specifically to answer these questions directly.
One of the most common questions is: why do I need to submit a photo of my NID? The answer is international legal compliance. Any platform that processes online money transfers or withdrawals is required to verify the identity of its users — this isn't a condition Betways has chosen to impose, but a requirement under international anti-money laundering regulations. Opening a bank account involves the same kind of verification.
Another common question: does Betways sell my data? The answer is clear: no. Betways' business model doesn't rely on selling data — revenue comes from gaming services, not data trading. That distinction matters.
A word on payment security. Betways never has access to your full bKash PIN or bank password — nor does it need to. When you make a payment, you enter your details directly on bKash's own servers; Betways simply verifies the transaction via a reference number. That is how the data flow works.
Many users notice that IP addresses and device information are collected. This is primarily for security — multiple login attempts from different countries on the same account raise red flags, and attempts to create multiple accounts from one device violate our rules. This data is used to protect users, not to monitor them.
Cookies can be a concern for many users. Betways' essential cookies are required for the site to function — they keep your login session active. Analytics cookies are completely anonymous and are only used to understand which pages are performing well. If you'd prefer to limit cookies, you can adjust that in your browser settings.
How long your data is kept after account closure is a fair question. Under international financial regulations, transaction records must be retained for 5 years — not by choice, but as a legal requirement. Once that period ends, your data is securely deleted.
The best way to see whether your rights over your data actually work in practice is to simply ask support — "What information do you hold on my account?" — and receive a response within 7 business days. That transparency is what Betwaysis the core foundation of the privacy policy.
In short: Betways collects your data to provide services, ensure security, and comply with the law — nothing more. If you have any questions, don't hesitate to reach out to support.
Register with confidence knowing your privacy is protected. SSL-secured, fully available in Bengali, and compatible with bKash and Nagad.